Thank you for choosing 2MEQUIPMENT for your outdoor equipment needs. We are dedicated to providing you with a seamless shopping experience and are committed to assisting you in the event of a return. Please take a moment to review our return policy guidelines below:
Return Material Authorization (RMA)
All returns require a valid Return Material Authorization (RMA) number. To initiate a return, please get in touch with our customer service team at (786) 249-8665 or contact us through our contact form. Our friendly representatives will guide you through the process and provide you with an RMA number and detailed shipping instructions. Returns submitted must have an RMA to be accepted.
Processing Time
Once we receive the returned item, we will process your refund within 10 business days. The refund will be issued in the same manner as your original payment method.
Items Sold as Final Sale
Certain items, such as engines, short blocks, decks, electric parts, and carburetors, are considered final sale and cannot be returned. Please consult our customer service team for assistance before purchasing these items.
Incorrect Item Sent:
- If you receive the wrong item due to an error on our part, we will gladly provide you with a full refund, including the shipping cost. Your satisfaction is our priority, and we want to ensure you receive the correct product hassle-free.